Terms of service

Terms & Conditions

Bookish Wonderland

Welcome to Bookish Wonderland. By accessing our website and purchasing from us, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before using our services.

General Information

Bookish Wonderland is an online bookstore specializing in sourcing rare and unique books for book lovers. By using our website, you agree to follow all applicable rules, policies, and guidelines.

Orders & Acceptance

  • All orders placed through our website are subject to availability and confirmation
  • We reserve the right to cancel or refuse any order at our discretion
  • In case of cancellation, customers will be informed accordingly

Pricing & Payment

  • All prices are listed in BDT (Bangladeshi Taka) unless otherwise stated
  • Prices may change at any time without prior notice
  • Full payment or partial payment (if applicable) must be completed before order processing

Delivery Policy

  • We aim to deliver products within the estimated timeframe
  • Delivery time may vary depending on location and availability
  • Delays caused by courier services or external factors are beyond our control

Return & Replacement

  • We offer replacement only for valid issues such as:
    • Missing pages
    • Printing defects
    • Binding issues
  • All replacement requests are subject to verification
  • Customers must follow the guidelines mentioned in our Return & Refund Policy

No Refund Policy

  • We do not provide monetary refunds
  • Only product replacement is applicable for valid claims

Product Condition & Liability

  • We ensure proper quality checks before delivery
  • Bookish Wonderland will not be responsible for damages caused by:
    • Customer misuse
    • Improper handling
    • External factors (water, fire, etc.)

Verification Requirement

  • Customers must provide valid proof (photo/video) for any claim
  • Without proper evidence, requests may not be approved

Right to Refuse Service

We reserve the right to:

  • Refuse service to anyone
  • Cancel suspicious or fraudulent orders
  • Deny replacement requests if misuse is detected

Intellectual Property

  • All content on this website (text, images, logo) belongs to Bookish Wonderland
  • Unauthorized use, copying, or reproduction is strictly prohibited

Privacy

  • Customer information is kept secure and used only for order processing and communication
  • We do not share personal data with third parties without consent

Changes to Terms

  • Bookish Wonderland reserves the right to update or modify these Terms & Conditions at any time
  • Changes will be effective immediately upon posting

Contact & Support

For any questions, support, or complaints, please contact us:

Support Hours: 10:00 AM – 6:00 PM (Everyday)

Agreement

By using our website and placing an order, you confirm that you have read, understood, and agreed to these Terms & Conditions.